TERMS & CONDITIONS

1. Introduction

Welcome to our online store. By accessing or using this website, you agree to be bound by the Terms and Conditions set out below. These Terms apply to all users of the site, including browsers, customers, merchants, and/or contributors of content.

2. Online Store Terms

  • All products sold on this website are subject to availability.

  • We reserve the right to limit the quantities of any products or services we offer.

  • Prices are in South African Rands (ZAR) and include VAT unless otherwise stated.

  • We reserve the right to refuse service to anyone for any reason at any time.

3. Orders & Payment

  • Orders can be placed directly through our website.

  • Payment must be made in full before an order is processed and dispatched.

  • We accept EFT (Electronic Funds Transfer), debit/credit cards, and other secure online payment options as listed at checkout.

  • Once payment is received, you will receive an email confirmation with your order details.

4. Shipping & Delivery

  • We offer nationwide delivery across South Africa.

  • Shipping times may vary depending on location and availability.

  • Delivery fees are calculated at checkout. Free delivery may apply for orders over a certain value (if specified on the site).

  • Once an order is shipped, tracking information will be provided (where applicable).

  • We are not responsible for delays caused by courier companies or incorrect delivery details provided by the customer.

5. Returns & Refunds

  • Due to the nature of our products (food items), returns are only accepted for damaged, incorrect, or expired goods.

  • Claims must be made within 48 hours of receiving your order.

  • To request a return, email us with your order number and a description of the issue.

  • If approved, we will either replace the item or issue a refund or store credit.

6. Product Information

  • We do our best to ensure that all product descriptions, images, and details are accurate.

  • However, actual products may vary slightly in appearance due to packaging or manufacturing updates.

  • It is your responsibility to check ingredient and allergy information before purchase.

7. Intellectual Property

All content on this website, including logos, product names, descriptions, and images, is the property of the business and may not be copied, distributed, or used without written permission.

8. Privacy

We respect your privacy. Your personal information will be handled in accordance with the Protection of Personal Information Act (POPIA).
For more details, see our Privacy Policy.

9. Changes to Terms

We reserve the right to update or change these Terms at any time. Any changes will take effect immediately upon being posted on the site. It is your responsibility to review these Terms regularly.